All packages include a complimentary engagement session.

When should I call to schedule my engagement session?
You may book your engagement session as soon as you book your wedding with us. Many couples complete their engagement session 6 to 12 months before their wedding. We recommend having your session at least 3 months prior to your wedding date. This allows enough time to order products such as Save the Date cards. Please call 314-878-5657 to schedule your engagement session.

Where do I have my engagement pictures taken?
Engagement sessions are scheduled one Sunday per month at the Jewel Box in Forest Park, click here for directions. Sessions are scheduled per 30 minutes. It is important to call immediately if you need to cancel your scheduled session. We schedule sessions on Sundays due to having weddings on Saturdays.

How should we dress for our engagement session?
You may dress up or you may dress casual. It is truly your preference. Many couples dress in casual wear. Slacks, corduroy and jeans are often worn. It is flattering for couples to wear colors that compliment what the other is wearing.

What are the directions to the Jewel Box?
From 270 and 40, you will follow 40 East to EXIT 33D Forest Park/ Hampton. Once you veir right off of the exit onto Hampton, you will approach a stop light across from the zoo. Get to the far right and make a right at that intersection onto Wells Dry Rd. You will go to the right of a loop then instantly follow the loop to the left, You will be facing the Jewel Box. Do not complete the loop to the left, but rather take a right, remaining on Wells Dry Rd. and park across from the Jewel Box. You will enter through the front of the Jewel Box.

How and when am I able to view my engagement pictures?
Unlike your wedding proofs, your engagement proofs will not be online. Your engagement proofs will be tangible. You will receive your engagement proofs as 4X6 photos in a small album. You will receive this album 2 weeks following your engagement session. This album and the proofs are yours to keep. This does not apply for the wedding proofs. The wedding proofs are on the internet only.

May I buy my engagement session on a CD?
You may buy the images from your engagement session on CD for $100.00. This also includes one Save The Date file for printing your own Save The Date cards.

How do I order prints from my engagement session?

• Write the sizes and quantity you would like on a post it note. Do this for each image.
  
• Pull the actual proof from the album and attach post it note to the back of the photo.
  
• Mail payment and the proof(s) with the notes attached to the back to:
       Memories Are Forever
       1568 Ros Ave
       St. Louis, MO 63146
  
• You may order your prints from your CD by taking them to the lab.
• If you wish to order through us, you will need to copy your images onto your computer desktop, create a folder specifying the sizes of the prints you are ordering, copy those images to the specified folders and burn a CD of your selections to send to us. Please enclose a note indicating the image number, quantity and size of the prints.
  
  

Do you offer Save The Date Products & Signature Boards?
Save The Date products are available. Please view by clicking this link.
Signature boards are available for $150.00 and must be ordered 1 month prior to wedding day.

May I trade my engagement session for a credit toward my wedding package?
This is not an option. Engagement sessions are complimentary. Your engagement session may not be traded in any way and will be lost if it is not used.




Proofing
There are NO tangible proofs for your wedding photos. All images from your wedding day are available to view and order online through www.pictage.com

If you would like a tangible proof for comparison, you may print low resolution print copies from your Pictage site. To print low quality copies for comparison only:

• Click on the thumbnail to enlarge your image. It should now be a 3X5 image.
• Click FILE
• Click PRINT, - your image should print out as a 3X5 low resolution print.

What Are The Benefits To Purchasing Our Images on DVD?

Facts & Suggestions Regarding Your DVDs

• Your DVDs contain your wedding images in high resolution.
• Be sure to make copies of your DVDs for your safety deposit box.
• We do keep a copy of your wedding on our server for 3 years, however after 3 years, your images may no longer be available through us.
• Your DVDs CAN be copied to produce duplicates for your friends and family!
• You provide a copyright release permitting you to print without restriction. Numerous prints can be made from your CDs without limit on quantity or size.
• You may print your images at a professional or public lab such as Diversified and Wal-Mart.
• You can make Coffee Table Books online at a less expense through companies such as: www.mypublisher.com or www.paperworks.com
• Designer / Deluxe albums may be purchased online at a lower cost at www.artleather.com
• You can purchase Bridal and parent albums here.
• A copy of the images that include your wedding party may be gifted to your attendants as a Thank You gift.
• Your parents may also appreciate this gift.
• Your DVDs may be viewed on your television through your DVD player ONLY if your DVD player is able to read Jpegs.

IMPORTANT INFORMATON REGARDING ALL ORDERS – PLEASE READ

How Do I Order My Wedding Album?

DO NOT send your order via e-mail. To place your order,send through the postal service then call 314-878-5657 and notify us that your order is in route.

There are TWO ways to order:

If you purchased your DVDs-

Make your folders for the appropriate sizes. Example : 8X10 folder and a 5X7 folder on your computer desktop.

1. Pull all of your images from your DVDs to the desktop of your computer.
2. After creating the specified folders for the image sizes, Drop & Drag / Copy & Paste the images to the folders.
3. If you have package 2, make folder on desktop. Call it 8X10 then make one for 5X7. Drag and drop images to both folders.
4. Burn a CD of the 2 folders and mail to:
   Memories Are Forever
   1568 Ross Ave
   St. Louis, MO 63146
   
5. Call 314-878-5657 to notify that your order has been sent.
6. Mail album order form with order.

If you did NOT purchase your DVDs–

1. Make a folder on Pictage and name it Bride’s Album Order
2. Save image thumbnails to folder
3. When your order id\s ready to be processed, please call the office at 314-878-5657.

Is There A Deadline For Ordering My Album?
You are required to order your wedding album within ONE year from the date of your wedding.

What Is The Delivery Time For My Album?
Your album will be delivered 8-10 weeks from the day your album is ordered.

SHIPPING – I f you would like your album shipped through a carrier other than USPS, you will be required to pay the shipping charges.

Do We Choose The Sequence of the Pictures in The Album?
It is your choice. You may choose or you may ask us to do this. 95% of our brides entrust us to select the sequential flow of their wedding album.

Is there a deadline for ordering albums for Christmas?
Yes. All albums to be delivered for Christmas must be ordered no later than the October 31st before that Christmas.




> Why Is It Important To Have 2 Photographers?
Two photographers capture more of the event than one by themselves. One photographer coordinates the schedule, posed and group photos. This photographer is known as a traditional or lead photographer. The second is known as a journalistic photographer who captures the candid moments of your wedding. Photojournalists remain back within the scene and collect images that tell a story through the genuine emotion of the day. In this circumstance, two truly are better than one.

What Is The Difference Between Traditional Wedding Portraiture & Photojournalism?

Traditional Photographer – arranges the posed portraits whether they be group portraits or illustrative portraits of the wedding couple. They coordinate the photo session and primary interact as the lead photographer.

Photo journalist – Tells the wedding story by collecting images of emotions and actions.

Do We Get To Select Our Photographers?
You may choose your photographer ONLY if you do so on the day you book your wedding. You may only choose one of your photographers and only on the day you book your wedding.

Which Packages Allow Me To Have Two Photographers?

Regular Packages 2 and Above - allow two photographers
(1 Traditional Photographer & 1 Journalistic Photographer)
Unlimited time and location coverage

Conservatory Packages D and Above – allow two photographers
(1 Traditional Photographer & 1 Journalistic Photographer)
Unlimited time and location coverage

Should We Provide dinner For Our Photographers?
Your photographers are with you more hours than any of your other vendors. Your photographers begin with you and remain with you until late in the evening. It is always greatly appreciated to be included in dinner. It allows them a break to refuel for the party pictures.

Should We Tip Our Photographers?
This is completely for the wedding couple and family to determine. If you would like to give your photographers a monetary gift of appreciation, it is completely acceptable. Your photographers do not expect a tip and are gracious when they do receive one.
Tips are for the photographers. They keep 100% of their gift.




Coffee Table Books are available for $1,300.00
Coffee Table Books are available in 2 sizes: 10X10 and 5X5
Custom sizes are available for an additional fee.
All Coffee Table Books are custom designed, including 100 images selected by you, the client.

The Process:

• You select the images for your book and we design it.
  
• Send your selected images on a CD with payment to Memories Are Forever.
  
• Each page is e-mailed to you for approval.
  
• You are allowed one change per page without a charge.
  
• Any additional changes will be $20.00 per change.
  
  

The Approval:

• Once your pages have been approved via e-mail, you will send a confirmation to the designer, permitting the printing of your pages.
  
• You will be scheduled to view your printed pages prior to it being bound.
  
• Once you approval the tangible pages, you will be required to sign an approval agreement. This agreement states your approval for the pages to be bound into a book without further changes.
• Once your pages are approved in print form and the approval agreement is signed, there are absolutely no more option for change.
• The pages will be sent to the binding company making changes absolutely impossible.

The Delivery:

• Your book will be delivered to you 10-12 weeks following your signing of the agreement.

Is Pictage The Same Company As Memories Are Forever?
Pictage is not the same company as Memories are Forever. Our company is a client for Pictage. Memories Are Forever pays a fee to Pictage for hosting the online proofs for our clients to view. They receive and process all orders submitted through the Pictage website. We do receive a percentage of the profit form orders through them so it is ok to order through Pictage. We encourage feedback regarding your experience with Pictage. You may contact us at 314-878-5657 to provide us with your feedback.

Can Family & Friends View My Wedding Pictures?
They certainly can. Your friends and family may view and order through Pictage. If they experience problems and would like to order through us, they need to call us at 314-878-5657. Please be sure to have the numbers from Pictage available to indicate photo selections.

How Long Are Our Wedding Images Online?
Your wedding images are on the internet for 9 months after your wedding date. We highly recommend purchasing your DVD of the images to allow you unlimited access.




IMAGE – your picture in digital form , as a f\digital file.

DESKTOP – your computer screen

DRAG & DROP – Selecting images and moving them to another location by dragging them from one location to the other.

COPY & PASTE - Select image, right click and copy them. Click on location intended to deliver the image, right click and paste.

RENAME FILES – changing the numbers under the image that are used to identify the image. This drastically hurts the image quality for printing. Reduces file resolution. NEVER rename the files.

RESOLUTION – The size and quality of the file. The higher the resolution, the better condition of the file.